Key Responsibilities

Client experience & engagement

• Greet each client with courtesy and professionalism, reflecting the Welcome clients with courtesy and professionalism, embodying the brand’s values.
• Deliver an exceptional and personalized customer experience, tailoring the approach to each client’s needs and expectations.

Product expertise & Sales

• Assess clients’ skincare needs and preferences to recommend the most suitable products.
• Present product benefits and features in a clear and compelling manner.
• Meet and exceed individual and collective sales targets.
• Promote new launches, limited editions, and special offers.

Demonstrations & product knowledge

• Conduct live demonstrations to showcase products effectively.
• Explain the composition, technology, and benefits of each product.

Corner management & presentation

• Maintain a clean, organized, and visually appealing counter in line with brand standards.
• Ensure products are well-stocked and displayed attractively.

Client relationship & retention

• Build lasting relationships with clients by offering follow-ups and eprsonalized recommendations.

Collaboration & communication

• Work closely with the team and department store staff to ensure a seamless customer experience.

Sales performance & reporting

• Track sales performance and report key insights to brand managers.
• Identify opportunities for growth and suggest improvements to maximize sales.
  

Skills and competencies

Ability to:

• Anticipate and fulfill high-end clients' expectations.
• Ability to present products clearly and convincingly.
• Have an impeccable personal presentation reflecting the brand's elegance.
• professionalism, discretion, and attention to detail.
• Resilience and adaptability in a fast-paced environment.

And a genuine passion for the world of beauty and luxury.

Qualifications & education